Legal notice

Specified Commercial Transactions Act Disclosure

Seller: Erika Sonoda (Atelier Mischief)
Brand: Atë
Address: 804 Habiter Mejiro, 3-4-2 Mejiro, Toshima-ku, Tokyo 171-0031, Japan 
Phone: 050-7117-7130
Email: info@ate.erikasonoda.com

Pricing : Please refer to the price listed on each product page.

Additional Costs: Domestic shipping (Japan): Free shipping
International shipping: Shipped via FedEx. Shipping is free; import duties and taxes are calculated and collected at checkout. See our Shipping Policy for details.

Payment Methods: Credit cards (Visa, Mastercard, American Express, JCB), Shop Pay, Apple Pay, Google Pay. Payment is charged at the time of order confirmation.

Delivery: In-stock items are dispatched within 3 business days of purchase, excluding weekends and Japanese public holidays. Made-to-order items are dispatched after production; please allow approximately one month. Delivery is made via our designated courier.

Returns, Exchanges & Cancellations: Returns and exchanges are accepted within 14 days of receipt, provided items are unused and in original condition with all tags attached. Orders may be cancelled before dispatch only; orders cannot be cancelled after dispatch. Made-to-order items cannot be cancelled, returned, or exchanged once production has begun. For orders already dispatched, please follow our returns procedure.

Return Shipping Costs: If the item is defective or incorrectly sent, return shipping is covered by us. For customer-initiated returns (size, appearance etc.), return shipping is the responsibility of the customer.

Refunds: Once the returned item is inspected and confirmed, a refund will be issued to the original payment method.